Last updated: November 3, 2026
1. Service Provider
1.1. File Hosting - Fileris.com ("Fileris", "the Service", "we", "us" or "our") is an online file hosting, storage and sharing service operated by:
DARMEDIA Dariusz Ciszewski
ul. Sienna 9
70-542 Szczecin, Poland
Tax Identification Number (NIP): 7962199801
Email: support@fileris.com
Phone: +44 7534840292
1.2. These Terms and Conditions govern the use of the Service, including account registration, file storage, file sharing, downloading, Premium services, payments, complaints, refunds and account termination.
1.3. By registering an account or using the Service, users agree to comply with these Terms and all applicable laws.
2. Description of the Service
2.1. Fileris provides online services for uploading, storing, managing, sharing and downloading digital files.
2.2. The Service offers free accounts and paid Premium accounts with additional functionality.
2.3. Users may share files with other users through generated download links, subject to the applicable privacy and access settings.
2.4. Files may be public, private or password-protected, depending on the available functionality and settings selected by the user.
2.5. Public files may be downloaded by persons possessing the relevant download link. Private and password-protected files are subject to additional access restrictions.
2.6. Fileris provides technical hosting and transfer services. Premium payments cover access to enhanced service functionality and do not constitute the purchase of individual files or intellectual property rights to third-party content.
3. Registration and Contract Formation
3.1. Users may create a free account by completing the registration form and providing the required information.
3.2. An agreement for the provision of free electronic services is concluded when registration is successfully completed and the account is activated.
3.3. Users are responsible for maintaining the confidentiality of their account credentials and providing accurate registration information.
3.4. A Premium order is placed by selecting a package, reviewing its price and features, accepting these Terms and completing the checkout process.
3.5. A paid service agreement is concluded when Fileris confirms acceptance of the Premium order following successful payment confirmation.
3.6. Confirmation of a Premium purchase is provided electronically to the email address associated with the user's account.
4. Premium Accounts and Features
4.1. Fileris offers paid Premium accounts with enhanced file hosting, storage and downloading functionality.
4.2. Premium accounts are available for periods of 1, 3, 6 or 12 months.
4.3. Premium accounts include the following benefits:
- Maximum file size: 5 GB – Upload and download individual files up to 5 GB in size.
- No download waiting times – Start downloads immediately without mandatory waiting periods.
- Multiple simultaneous downloads – Download multiple files at the same time without artificial delays.
- Ad-free experience – Use the Service without advertisements.
- Unlimited daily downloads – No daily limit on the number of files that can be downloaded.
- Unlimited storage space – No storage capacity limit for files uploaded and stored by Premium users.
- Unlimited file retention – Files stored under an active Premium account are not subject to automatic deletion based on their storage duration.
4.4. Actual upload and download speeds may depend on server capacity, network conditions and the user's internet connection.
4.5. Premium accounts are valid for the purchased period. Premium subscriptions do not automatically renew unless expressly agreed to by the customer.
4.6. Premium benefits remain available throughout the purchased Premium period.
4.7. After Premium membership expires, the account becomes subject to the storage, retention and download conditions applicable to free accounts, unless Premium access is renewed.
4.8. Unlimited storage and file retention do not authorize the storage of illegal or prohibited content. Fileris reserves the right to remove content that violates these Terms and Conditions or applicable law.
5. Payments and Activation
5.1. Premium prices are displayed in United States dollars (USD).
5.2. Available payment methods are presented during checkout and may include payment cards and other electronic payment methods supported by the payment provider.
5.3. Payments may be processed by authorized third-party payment service providers, including Tpay where the relevant integration and currency arrangements have been approved.
5.4. Premium access is activated automatically and immediately after Fileris receives and processes confirmation of a successful payment from the payment provider.
5.5. If a payment is cancelled, rejected or remains unconfirmed, Premium access will not be activated.
5.6. Customers experiencing payment or account activation problems may contact support@fileris.com.
6. Prohibited Content and Activities
6.1. Fileris strictly prohibits uploading, storing, distributing, sharing or otherwise making available illegal, unauthorized or harmful content.
6.2. Prohibited content includes, without limitation:
Child Sexual Abuse Material (CSAM/CSEM)
Any material depicting, promoting or facilitating child sexual exploitation or abuse is strictly prohibited. Upon discovery, Fileris will take immediate protective action and make appropriate reports to NCMEC and/or competent law enforcement authorities, as applicable.
Copyright-Infringing Materials
Movies, music, software, computer games, e-books, photographs, databases, archives and other copyrighted materials uploaded or distributed without the necessary rights, licenses, permission or other lawful basis.
Malware and Cybercrime-Related Materials
Viruses, malware, ransomware, spyware, phishing tools, malicious scripts, botnet components, credential-stealing software and other materials intended for unlawful or harmful activities.
Stolen Personal Data
Stolen login credentials, leaked databases, unlawfully obtained personal information, identity theft materials, doxxing content and other illegal disclosures of personal data.
Violence, Terrorism and Hatred
Content unlawfully promoting terrorism, violent extremism, threats, targeted harassment or incitement to violence or hatred.
Other Illegal Content
Any material prohibited by applicable criminal, copyright, intellectual property, privacy or other laws.
6.3. Users must possess all necessary rights, licenses and permissions to upload, store and distribute their files.
6.4. Users must not use the Service for fraud, unlawful activity, infringement of third-party rights or activities that compromise the security or integrity of the Service.
7. Content Moderation and Enforcement
7.1. Fileris reserves the right to restrict access to, disable or remove content that violates these Terms or applicable law.
7.2. Fileris may suspend or terminate accounts involved in serious or repeated violations, subject to applicable law.
7.3. Fileris will review reports of prohibited or illegal content and take appropriate action in accordance with applicable law.
7.4. Where required by applicable law, affected users will be informed of moderation decisions, the reasons for those decisions and available means of contesting them.
7.5. Fileris may cooperate with competent authorities where required or permitted by law.
8. Copyright and Abuse Reporting
8.1. Copyright holders, users and other authorized parties may report suspected violations of intellectual property rights or other illegal content.
8.2. Reports may be submitted through the Service's abuse reporting functionality or by email to:
support@fileris.com
8.3. Copyright infringement reports should include:
- Identification of the copyrighted work concerned;
- The URL of the allegedly infringing file or sufficient information to locate it;
- The complainant's name and contact information;
- A description of the alleged infringement;
- Information supporting the complainant's ownership or authorization, where relevant;
- A statement that the information provided is accurate to the best of the complainant's knowledge.
8.4. Fileris may request additional information where reasonably necessary to assess a report.
8.5. Fileris will review actionable copyright and prohibited-content reports and take appropriate action within a maximum of 24 hours after receipt.
8.6. Where a violation is confirmed, appropriate measures may include removal of the relevant file, disabling access to it or action against the responsible account.
8.7. Reports involving CSAM/CSEM or immediate threats to safety will be treated as urgent and prioritized for immediate action.
9. Affiliate Program
9.1. Fileris operates a Pay Per Sale (PPS) affiliate program through which eligible participants may earn commissions from qualifying Premium account sales.
9.2. The standard affiliate commission is 50% of the qualifying Premium sale value, subject to the applicable Affiliate Program Terms.
9.3. Fileris does not operate a Pay Per Download (PPD) program.
9.4. Users do not receive compensation merely for uploading files, generating file views or accumulating downloads.
9.5. Affiliate commissions are governed by the applicable program conditions, including attribution, eligibility, payment thresholds, payment schedules and fraud prevention rules.
9.6. Participation in the affiliate program does not authorize the distribution of copyrighted, unlawful or otherwise prohibited content.
9.7. Fraudulent transactions, artificial sales, abusive referral practices or violations of these Terms may result in restrictions or termination of affiliate participation, subject to applicable law.
10. Right of Withdrawal and Refunds
10.1. Consumers entering into distance contracts generally have a statutory right to withdraw from the contract within 14 days of its conclusion, subject to applicable legal conditions and exceptions.
10.2. Consumers may expressly request that Premium services begin immediately, before the expiry of the statutory withdrawal period.
10.3. Where legally required, Fileris will obtain the consumer's express request or consent to the commencement of services during the withdrawal period and provide the appropriate information and confirmation.
10.4. Immediate activation of Premium access does not, by itself, automatically extinguish the statutory right of withdrawal.
10.5. Where permitted by applicable law, a consumer who expressly requests the commencement of a service during the withdrawal period and subsequently withdraws may be required to pay an amount proportionate to the services provided before withdrawal.
10.6. Where a statutory exception to the right of withdrawal applies, the right may be lost only after all legally required conditions have been satisfied, including any required express consent and acknowledgment.
10.7. Withdrawal notices and refund requests may be submitted to support@fileris.com.
10.8. Valid statutory refunds will be processed without undue delay and within the applicable legal deadline, generally no later than 14 days after receipt of a valid withdrawal notice.
10.9. Refunds will ordinarily be made using the original payment method unless another legally permitted method is agreed without additional cost to the consumer.
10.10. Nothing in these Terms excludes or limits mandatory consumer rights, including remedies for services not supplied, defective services or other contractual non-compliance.
11. Complaints and Customer Support
11.1. Users may submit complaints concerning payments, Premium activation, account access, file storage, downloads or other Service functionality.
11.2. Complaints may be submitted by email to support@fileris.com or in writing to the Service Provider's postal address.
11.3. A complaint should include the account username or other identifying information, a description of the issue and, where applicable, the relevant transaction reference.
11.4. Fileris will respond to consumer complaints within 14 days of receipt, unless a shorter mandatory statutory deadline applies.
11.5. Where a complaint is justified, Fileris will provide an appropriate remedy in accordance with applicable law.
11.6. Customer support may also be contacted by telephone at +44 7534840292.
12. Account Closure and Termination
12.1. Users may request closure of their account at any time by contacting support@fileris.com.
12.2. Users may terminate their free account agreement without a contractual penalty.
12.3. Users should download and back up files they wish to retain before requesting account closure.
12.4. Fileris may suspend or terminate accounts involved in serious violations of these Terms, fraud, unlawful activity or significant security risks, subject to applicable law.
12.5. Account closure or termination does not eliminate any mandatory consumer rights relating to complaints, refunds or personal data.
12.6. Where required by law, Fileris will inform affected users about account restrictions and available remedies.
13. Intellectual Property Rights
13.1. Users retain their rights to files they upload, subject to the intellectual property rights of third parties.
13.2. By uploading a file, users grant Fileris the limited technical authorization necessary to store, process and transmit that file for the purpose of providing the Service.
13.3. Users must not upload or distribute content that infringes the rights of third parties.
13.4. Fileris does not sell, license or transfer ownership of third-party copyrighted files through its Premium services.
14. Service Availability and Liability
14.1. Fileris takes reasonable measures to maintain the availability, reliability and security of the Service.
14.2. Temporary interruptions may occur due to maintenance, technical incidents, external infrastructure failures or security requirements.
14.3. Users are encouraged to maintain independent backups of important files.
14.4. Fileris does not guarantee uninterrupted or error-free operation, but nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
14.5. Users are responsible for ensuring that their use of the Service complies with applicable laws and respects the rights of others.
15. Privacy and Personal Data
15.1. Personal data is processed in accordance with the Privacy Policy available on Fileris.com.
15.2. The data controller is DARMEDIA Dariusz Ciszewski, ul. Sienna 9, 70-542 Szczecin, Poland, NIP 7962199801.
15.3. Privacy-related questions and requests may be submitted to support@fileris.com.
15.4. Users may exercise their applicable data protection rights in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
16. Changes to the Terms
16.1. Fileris may amend these Terms for legitimate reasons, including changes in legislation, Service functionality, security requirements or payment processing arrangements.
16.2. Users will be informed of material changes affecting ongoing contracts in accordance with applicable law.
16.3. Amendments will not retroactively remove mandatory consumer rights.
17. Governing Law and Final Provisions
17.1. These Terms are governed by Polish law, without prejudice to mandatory consumer protection provisions applicable in the consumer's country of habitual residence.
17.2. Disputes shall be resolved by competent courts in accordance with applicable jurisdiction rules.
17.3. If any provision is found invalid or unenforceable, the remaining provisions shall remain effective to the extent permitted by law.
17.4. Questions regarding these Terms may be directed to support@fileris.com.
Service Provider: DARMEDIA Dariusz Ciszewski
Website: https://fileris.com
Email: support@fileris.com
Telephone: +44 7534840292